How Can We Help?
Tech Center FAQ
Table of Contents
How do I connect my phone or laptop to the WiFi?
- To connect to CPP and eduroam, use the link below:
https://www.cpp.edu/it/wifi/index.shtml - To connect to CPPGuest, use the link below:
https://cpp.service-now.com/ehelp?id=kb_article&sys_id=c6724b07db5c80909bba68461b961970
What happens if my CPP WiFi connection disconnects?
If this happens, go to:
https://www.cpp.edu/it/wifi/index.shtml
How do I connect my Gaming device?
- Your device has to be whitelisted first to connect to CPPGuest.
- CPP and eduroam will not work for these devices
https://cpp.service-now.com/ehelp?id=kb_article&sys_id=b9f42daa1b413850588d0d84604bcb5a
You can also connect using a LAN connection. You have to use a (ethernet cable) going from the network port to your gaming device.
My network port in my bedroom isn’t working?
Make sure you’re using the correct port to connect your device. Most rooms have two ports that look similar.
My Roku, Firestick, Google Home mini device won’t connect to the wifi?
- Your device has to be whitelisted first to connect to CPPGuest.
- CPP and eduroam will not work for these devices
https://cpp.service-now.com/ehelp?id=kb_article&sys_id=b9f42daa1b413850588d0d84604bcb5a
How do I connect my cable box?
Cable boxes are only available in limited apartments.
Make sure the white coaxed cable is plugged into the wall and goes from the wall to the back of the cable box that says (cable in). Make sure you have a cable (AVI or HDMI) going from the back of your cable bc to your T.V.
How do I connect Philo?
- You will have to use your Bronco ID and password to connect:
https://cpp.philo.com/#mytv