Mail Room Information

The University Village offers mail services to residents. Mailboxes are located right behind the Recreation Center for smaller mail/packages. Please note that packages will not be processed over weekends and holidays.

To pick up larger packages, please check your mailbox for a slip and bring it to the mailroom located in the Recreation Center. A valid photo ID is required to pick up packages. Check out the Mail Room FAQ below for commonly asked questions and other mailroom related questions should be directed to Christine Ponce.

Mail Room Contact: Christine Ponce,

To sign-up for a mailbox, please visit the front office to receive a mailbox key. To ensure the proper delivery of mail/packages of University Village Residents, please format the mailing address as follows:

[Resident Name] 3400 Poly Vista, Box ####
Pomona CA 91768-2557

Mail Room Hours:

Please note that hours are subjected to change.

Academic Year:



Mon-Thurs; 7:00 AM – 6:00 PM

Frequently Asked Questions:

I lost my mailbox key, what do I do?