3. Community Living & Policies

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3. Community Living & Policies

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Table of Contents

To view the full Community standard’s document, please check out the Forms and Documents page

Emotional Support Animals/Service Animals/Pets*

  1. In compliance with the Fair Housing Act (FHA) residents with Emotional Support Animals (ESA) and Certified Service Animals are given reasonable accommodations, but must complete the below ESA process with the University Village Operations staff prior to arriving on property.
  2. Certified Service Animals are categorized as trained to do a specific task or service for their owner.
  3. Emotional Support Animals (ESA) are NOT considered “pets”. ESA’s benefit their owners emotionally/physically and have been approved to be classified as an ESA for their assistance
  4. Prior to a resident bringing an ESA onto University Village property, the resident must follow and complete the following:
      • University Village Emotional Support Animal Process:
          • University Village receives a Memorandum of Understanding (MOU) from the Cal Poly Pomona Disability Resource Center (DRC).
          • Resident meets with University Village Operations staff member to review additional documents:
              • Emotional Support Animal Addendum (initial and sign)
              • University Village Emotional Support Animal Roommate Agreement (all roommates sign)
              • Provides verification of: vaccinations, spay/neutering, license, microchip #, and picture of their ESA
          • Once approved the University Village Operations staff will provide signage for the Resident’s apartment window.
          • This sign must be displayed and returned at the end of the academic year, or whenever resident moves out.
  1. Only non-carnivorous fish are permissible “pets” allowed on property; tanks may not exceed 10 gallons in size.
  2. Harboring, feeding, or possessing any pets/ unapproved animal on University Village property is prohibted.

Fire Safety, Fire Evacuation and Emergency Procedures

  1. Highly flammable materials, liquids, or instruments which pose a risk of damage or injury are prohibited. These items include, but are not limited to: candles, incense, space heaters, fireworks, gasoline, helium tanks, tiki torches, explosives, toxic chemicals, propane or other gas cylinders, biological agents, etc.
  2. Misuse of the stove or leaving a lit stove or oven unattended is prohibited.
  3. Power strips, extension cords, and string lights are permissible as long as they are UL approved and meet minimum fire safety regulations for indoor use. Plugging multiple extensions cords and power strips into one another is prohibited.
  4. It is a misdemeanor violation to tamper or obstruct fire safety system or equipment in accordance with the City of Pomona # 3286. This includes tampering or breaking fire alarms, fire equipment, hanging/covering fire safety items or making false reports.
  5. Sending false alarms is prohibited. Residents will be charged for the replacement of any fire safety device lost, discharged, or damaged by resident or guest.
  6. Resident shall not block space in any manner as to block emergency access to the window(s) or door(s).
  7. A maximum of 8 people, including Residents, are allowed in a unit (including porches/patios) at any given time.
  8. “Live cut” trees, such as Christmas trees, are prohibited. Artificial Christmas trees are allowed if under 4 feet.
  9. Hoverboards and similar motorized devices are prohibited on University Village property.
  10. All persons are required to evacuate for emergencies and University Village training evacuations.
  11. Tampering or removing the University Village evacuation map on the back of your housing unit front door is prohibited. The emergency procedures and evacuation map should be viewed by all Residents and their guests.


  1. The term “guests” constitutes as any individual(s) not assigned to a housing unit which they are Guests must be with a resident assigned to the housing unit being visited at all times.
  2. Residents are responsible and accountable for the actions of their guests while on University Village property, immediately adjacent areas, or at University Village-sponsored or supervised events. Residents agree to inform guests of all policies and procedures as set forth by the Community standards.
  3. Guests must not infringe upon the rights of other residents. The University Village reserves the right to deny access to any guest whose conduct is deemed inappropriate.
  4. Residents must have approval of all roommates prior to the presence of a guest. Guests are limited to a maximum of 12 total overnight stays per semester, including non-overnight stays when the guest leaves near or during Quiet Hours. An administrative fee per guest per night will be charged to residents who violate this policy.
  5. Underage guests are prohibited from the pool area at all times.
  6. No more than eight (8) people (including residents and guests) are allowed in a housing unit (including porches/patios) at any given time.


  1. Residents and guests must abide by the established courtesy hours by maintaining a reasonable noise limit at all times. Any excessive sound that can be heard beyond your housing unit is prohibited.
  2. “Courtesy Hours” are in effect (24) hours a day, seven (7) days a Community members must maintain a reasonable noise level at all times, including during non-Quiet Hours.
  3. “Quiet Hours” are from 11:00pm to 8:00am (Sunday evening through Friday morning) and 1:00am to 10:00am (Friday evening through Sunday morning). Please note: 24-hour quiet hours will be enforced during finals week beginning the Friday leading into finals.
  4. Courtesy Hours and Quiet Hours are enforced in all areas on of University Village
  5. The pool and basketball court close nightly at 11:00pm.
  6. Contractors and University Village staff shall abide by all quiet hours, except in a maintenance emergency or during planned construction projects.

Security, Theft and Vandalism

  1. Residents are responsible for adopting practical safety habits including locking their front door at all times and closing windows when not at home. If Village staff finds doors unlocked they lock the doors for saftey.
  2. Code Blue Phones are available around property for any emergency and will connect directly to UPD.
  3. Suspicious persons or activity should be reported immediately to University Village front office or RA on Duty.
  4. RAs on Duty are available for assistance at (909) 762-8286 and can receive call/text when the University Village front office is closed. (Office is open Monday- Friday 8:00am-5:00pm except on posted holidays)
  5. Theft, vandalism, or non-accidental damage to University Village property or possessions is prohibited.

Smoking: Executive Order 1108

  1. Smoking/use of tobacco products in University Village buildings/apartments and on University Village property is prohibited.
  2. Effective September 1, 2017, all California State University campuses shall be 100% Smoke Free and Tobacco Free. Smoking, the use or sale of tobacco products, and the use of designated smoking areas are prohibited on all California State University properties. Members of the CSU community are expected to fully comply with the policy.
  3. Smoke Free: “Smoke Free” means the use of cigarettes, pipes, cigars, and other “smoke” emanating products including e-cigarettes, vapor devices and other like products are prohibited on all University properties.
  4. Smoking: “Smoke” or “Smoking” means inhaling, exhaling, burning, or carrying any lighted or heated cigar, cigarette, cigarillo, pipe, hookah, or any other lighted or heated tobacco or plant product intended for inhalation, whether natural or synthetic, in any manner or in any form. “Smoke” or “Smoking” also includes the use of an electronic smoking device that creates an aerosol or vapor, in any manner or in any form, or the use of any oral smoking device for the purpose of circumventing the prohibition of smoking.
  5. Tobacco Free: “Tobacco Free” means the use of cigarettes, pipes, cigars, smokeless tobacco, snuffs, and other tobacco products are prohibited on all University properties.
  6. Tobacco Product: A product containing, made or derived from tobacco or nicotine that is intended for human consumption, whether smoked, heated, chewed, absorbed, dissolved, inhaled, snorted, sniffed, or ingested by any other means, including, but not limited to cigarettes, cigars, little cigars, chewing tobacco, pipe tobacco, and snuff.
  7. Tobacco Device: An electronic device that delivers nicotine or other vaporized liquids to the person inhaling from the device, including, but not limited to, an electronic cigarette, cigar, pipe, or hookah. Any component, part, accessory of a tobacco product, whether or not sold separately. “Tobacco product” does not include a product that has been approved by the United States Food and Drug Administration for sale as a tobacco cessation product or for other therapeutic purposes where the product is market and sold solely for such an approved purpose.
  8. The policy applies to students, staff, faculty, guests, and visitors. This policy also applies to vehicles located on University Village

Solicitation and Posting

  1. Advertising, sales, and/or solicitation are prohibited, unless otherwise approved by the UniversityVillage Assistant Director for Community Standards & Wellness at
  2. All posted materials must be submitted to the Assistant Director for Community Standards & Wellness for approval. Individuals may not post their own fliers or printed materials.
  3. You shall not use your housing unit or University Village property for any commercial purposes.


  1. Possession, use, or threatened use of any object, weapon, deemed by the campus authorities to be deadly is prohibited. This includes, but is not limited to: decorative swords, switchblade knives, daggers, machetes, fireworks, explosives, propane or other gas cylinders, dangerous chemicals, laser pointers, firearms, ammunition, sling shots, wrist rockets, stun guns/Tasers, black jacks, sand clubs, billy clubs, chukka sticks, throwing stars, metal knuckles, and other weapon-like instruments, including air, water, gas propelled guns (pellet guns, BB guns, paintball guns, etc.), or any projectile devices. Storage of any of the aforementioned weapons or banned items should be done off property.
  2. Any knife with a fixed blade longer than 2.5 inches is in violation of CA Penal Code 626.10 (b) and prohibited on property. These items include, but are not limited to: switchblades, butterfly knives, or any knife that opens automatically or has more than one sharp edge.
  3. Kitchen knives are permitted without a length limit because of their intended use and necessity for typical living purposes at the University Village. Kitchen knives that are used as a weapon are prohibited.
  4. Intentional misuse of personal defensive devices, including but not limited to pepper spray, with the intentof causing physical or psychological harm is prohibited.